In order to activate a license, download plugins and search external databases like NCBI, Geneious Prime needs to be able to connect to the internet. If you have a firewall preventing direct access, or are behind a proxy server you may need to manually configure your connection settings.
To find your system proxy settings, open your default internet browser and go to the connection settings:
In Google Chrome: Settings → Advanced → System → Open Proxy Settings
In Safari: Preferences → Advanced → Proxies (Change Settings...)
In Firefox: Preferences → Network Settings
In Edge: Settings → System → Open computer proxy settings
To enter your proxy settings into Geneious go to Tools → Preferences and click on the General tab.
The options are as follows:
Note that if your proxy server requires a username and password you can specify these by clicking the Proxy Password... button.
If there are no proxy settings specified in your browser and you are having trouble connecting, we suggest you consult with your IT people regarding the appropriate settings.